Terms and Conditions

Sales Terms:

  1. Product once sold will not be taken back or exchanged.
  2. Warranty doesn’t include physical damage.
  3. Our responsibility ceases the moment goods leaves our warehouse
  4. If the buyer opts for a refund then it will be initiated once we receive the product in the same condition as we have shipped.
  5. Physical damage/mishandling of products / Tampering of warranty stickers –  do not cover warranty.
  6. The item is tested for physical damage at the point of sale and the company is not liable for the physical damage of item anymore. It is also the duty of the buyer to immediately check at the counter physical condition of the purchased goods. All goods are consigned at buyer’s risk and the company is not responsible for any loss, damage or pilferage in transit.
  7. All products sold by us carry a warranty from our end.
  8. Goods once sold will be accepted for warranty repair/replacement only if they are in good physical condition.
  9.  Products under warranty will either be repaired or replaced.
  10. All information displayed, transmitted or carried on ‘Computer01’ is protected by copyright and other intellectual property laws.
  11. For Replacement/Refund, pickup will be arranged by computer01.
  12. ‘Computer01’ reserves the right to refuse service to anyone at any time.
  13. Orders are shipped within 7 working days or as per the delivery date agreed at the time of order confirmation.
  14. When you place your order, Computer01 sends you exact information of all the products you will receive with their original images on your registered email id. only on your approval products will be shipped.
  15. Computer01 send you the product with most of the accessories that we have, you can’t complain about any kind of accessories like manuals, Software CD’s /DVDs & outer box packing. the products may also come with no accessories.
  16. Products are shipped only after full payment.
  17. Computer01 does not provide Cash On Delivery option.
  18. Product may not come with its original packaging and its box.
  19. The product has its condition from excellent to wrost.you can’t complain about the used product. You will be sent original images of product via mail on your registered email id before shipping. Only on your approval product will be shipped.
  20. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services, you may contact us at 9315782365 / 8920992613.

Cancellation Policy:

  1. We do not cancel any order after the product is shipped. In case you feel that the product received is not as shown or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product.  
  2. If there are any manufacturing defect and information given within 48 hrs of product received, we will cheerfully issue a full refund after verification. Refunds are being processed within 21 days period.
  3. 100% MONEY-BACK GUARANTEE if any item not delivered.